Refunds are eligible for standard purchases made directly through us, provided the request is submitted within the specified timeframe and the product or service meets return conditions.
Refunds are eligible for standard purchases made directly through us, provided the request is submitted within the specified timeframe and the product or service meets return conditions.
Refund requests must be submitted within 7–14 business days from the purchase date. Requests made after this period may not qualify for a refund.
To qualify for a refund, products must be unused, undamaged, and returned in original packaging, while services must remain unutilized within the eligible refund period.
Certain items and services are non-refundable, including customized products, discounted purchases, promotional offers, and partially used services, as these cannot be resold or reused once delivered.
To request a refund, contact our support team via email or the official form, providing order details and reason. Our team will review and respond promptly.
Once your refund request is reviewed and approved, the refund will be initiated within 7 business days. You will receive confirmation via email after processing.
We may update this Privacy Policy periodically to reflect legal, technical, or business changes. Updated versions will be posted here with clear effective dates.